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Excellent future technology looks for dynamic pioneers

Thin, lightweight, flexible and ultra green - the future of solar technology is in organic photovoltaics. Based in Dresden, Heliatek GmbH, is the world's leading company for flexible, organic photovoltaics for integration into various building materials. We are in the transition process from being a pure technology development organization to industrial manufacturing company. For this reason, we are looking for dedicated solar pioneers who are ready to break new ground. Heliatek currently employs around 160 people at its locations in Dresden and Ulm. To support our team in Dresden, we are looking for, for at least 30 hours per week, a

Team Assistance Customer Service Internal Sales Support (f/m/d)

Your Tasks:
  • First contact by telephone / central telephone contact sales
  • Filtering of inquiries from interested parties / preparation of customer acquisition
  • Documentation of leads / contacts in the CRM System (SalesForce) and maintenance of the existing database
  • Assistance in creating quotations / preparation of standard quotations
  • Support of order processing (preparation and sending of order receipt confirmation, order confirmation, delivery note & invoice)
  • Interface to Finance & SCM regarding billing process and shipping organization incl. tracking customer communication and trouble shooting
  • Administrative support for sales (lead documentation, Data management within our CRM system, preparation of travel expense reports, preparation and follow-up of exhibitions…)
Your Profile:
  • Successfully completed business education
  • At least two years of professional experience, preferably in international sales or logistics
  • User experience in the field of CRM and ERP systems
  • Strong customer orientation and service
  • Excellent communication skills with intercultural empathy
  • Independent and well-organized way of working
  • You value interdisciplinary collaboration and have hands-on mentality
  • Your profile is completed by very good communication skills, supported by fluent German and English spoken and written skills (further language skills are an advantage)

We offer:

  • dynamic + collegial team
  • international working environment + open communication via you
  • open-ended employment contract + comprehensive induction training
  • 28 vacation days + bonus payment
  • flexible working hours
  • Goodies: Drinks, fruit & vegetables, employee events, company car park
To send us your application, please use the "Apply Now" button.
Customer service, Teamassistance, ERP, SCM, Internal Sales Support, Process, inquiries, Englisch, Assistent, OFFICEsax.de, Empfehlungsbund